Estafeta Pitiusa S.L. - Global Consulting Group

Market Research - Consulting - Management


The Estafeta Pitiusa S.L. Group

The Estafeta Pitiusa S.L. Group administers Market Research, Consulting, Property Management, Marketing and Publishing. The Estafeta Pitiusa S.L. Group holds 16 highly specialized companies.

Our mission is clear.

We go deep to unlock insight and have the courage to act. We bring the right people together to challenge established thinking and drive transformation. We work with our clients to build the capabilities that enable organizations to achieve sustainable advantage.
We are shaping the future.


We strive for excellence and aim to exceed expectations. We work hard to achieve our goals and we encourage our staff to be ambitious. We constantly reward and celebrate individual and team success. Retaining our competitive edge through innovation is central to the way we operate and we are always looking to improve business processes and services.


Our values of honesty, integrity, commitment and delivery are important to us.

We are honest and straightforward in all our dealings with clients, candidates, contractors and our employees.

We are committed to growing our business through embracing technology, developing strong partnerships and by placing the emphasis on providing high levels of customer satisfaction.

As business continues to grow we work hard to keep these values at the core of our operation. We are a company that values individuals and teamwork, where people care about each other and share their knowledge freely.

We work in an ethical and transparent manner. We create a balanced, motivating and rewarding environment for our consultants, enabling them to achieve success. We work fairly with clients, and never compromise client data or information.

Market Research

We provide skilled researchers who carry out each stage of your research, from initial briefing through to questionnaire design, scripting, sample selection, fieldwork, production of results and analysis.

The combined experience of our team is outstanding and this ensures the delivery of optimal results.

Using the most effective market research techniques available, you can be sure that your projects are in good hands. We are specialized in providing in-depth market research and consulting services for nearly every industry. We have conducted more than 10.000 market research projects for companies around the globe. When you work with us, we take the time to learn about your specific needs and work with you to develop the research studies that are meaningful to your business. We design and apply in-depth analytical and problem-solving techniques. Our approach is rooted in empirical, replicable findings that lead to consistent results. We approach each project as a unique case that merits a unique solution, arrived at independently.

CATI and Face to Face Interviewing

CATI surveys are less expensive than in-person surveys. Telephone surveys generally yield response rates of 50 to 60 percent.

F2F (PAPI or CAPI) surveys are one-on-one interviews typically conducted in shopping malls, at home or in the office. They allow to present people with samples of products, packaging, or advertising and gather immediate feedback. In-person surveys can generate response rates of more than 90 percent, but they are costly.

The data from CATI and F2F surveys is highly reliable.

Desk Research and BI Research

Desk Research is basically involved in collecting data from existing resources. Desk Research is very effective and can be conducted in starting phase of market research as it is quite quick and most of the basic information could be easily fetched which can be used as benchmark in the research process.

BI Research includes accelerating and improving decision making, optimizing internal business processes, increasing operational efficiency, driving new revenues, and gaining competitive advantages over business rivals. BI systems can also help companies identify market trends and spot business problems that need to be addressed.

Consulting and Management

We base our work on knowledge acquired through our own experience as well as through that of other consultants, managers and practitioners. We continually invest in the development of our in-house knowledge base, our consultants and our ability to perform. We support strategic and tactical corporate responses to the challenges and opportunities posed by globalisation, technology and competition. Our role is to act as a trusted advisor, providing objective and results-oriented analysis, solutions and implementation.

We are your ‘One Stop Shop’ for Global Data Collection, Consulting and Management.


Our efficient Expert Teams consists of professional Project Managers, experienced Programmers, skilful Recruiters, sharp Interviewers, creative Moderators and many more well-qualified Assistants.

Anna Belen Romero

Management and International Field Director

Languages: Spanish - English - German

Marc Merritt

Management and International Project Director

Languages: English - German

Lars Schuhmacher

Quotes and Quality Control

Languages: German - English

Lorena Collado Mendoza


Languages: Spanish - English

James Culmer

Chief Analyst

Languages: English

Helene Bartu

Internal Quality Control

Languages: Spanish - Japanese - English

Daniel Collado

Pricing and Quotes

Languages: Spanish - English

Achim Holtz

International Consultant

Languages: German - English - Spanish


We deliver, to our clients and respondents, superior service and the highest standards of professionalism and integrity.

Our Market Expertise includes:


Capital Equipment, Consumables/Disposables, Laboratory Equipment , Medical Packaging, Medical Services, Medical IT and Medical Distribution


Automotive, Building, Chemicals, Electrical Products, Heavy Truck, Industrial Components, Industrial Equipment, Industrial Services, Motors, Paints, Polymers and Safety


Banking, Computer, Software, Education, Entertainment, Healthcare, Insurance and Real Estate


Auto Parts, Banks and Investment, Building Products, Electrical Products, Groceries, Home and Garden, Medical Products, Real Estate and Insurances

We provide cost-effective, reliable services that include superior technical skills, excellent project management and have the sort of robust and secure infrastructure to succeed.

We manage projects in Africa, Asia, Australia, Oceania, Europe, North America and South America.

Head Offices in Europe:

  •   +34 971 573 799
  •  Estafeta Pitiusa S.L.
    C./Maria Villangomez, 12-14
    07840 Santa Eulalia del Rio - Spain


What clients say about Estafeta Pitiusa S.L.
Estafeta Pitiusa S.L. is on it. They understand and deliver the right mindset. They delivered the results and what it is connected to the next level. I have seen it - the results speak for themselves.

Research Manager

Fortune 100 IT Company (USA)
Daniel delivers at such a high degree of excellence because he lives and breathes what he is doing in Market Research.

HR Manager

E-Commerce Company (Germany, Netherlands and UK)
Anna has a great understanding of our business and works really hard to understand the complexity and the special needs. Anna is very professional and works persistently through the whole project processes. I really recommend her and her team.

Research Director

Pharmaceutical Company (Spain, Italy and France)
I could not have survived the past year without this team. Estafeta Pitiusa S.L. helped me come up with solutions, and gave me a whole new battery of insights.

Infrastructure Director

Telecommunications Company (South Africa)
Estafeta Pitiusa's Market Research allowed us to make better decisions and being more strategic with our resources.

Senior Research Manager

Electronics Company (South Korea)
This Market Research Company is awesome! Working with them brought a new level of rigor and deliberateness.


Market Research Company (Japan)
We worked with Estafeta Pitiusa S.L. on strategic projects. I must say their excellent work, swift delivery and commitment to discovering key consumer insights are truly remarkable. I will recommend them any day and anytime!

Chief Strategy Officer (CSO)

Financial Services Bank (Switzerland, Italy, Germany and Liechtenstein)
Estafeta Pitiusa S.L. is brilliant for finding advertising knowledge and news that actually matter. It’s truly a global 'One-Stop Shop' for Market Research.


Brand Building Integrated Communication (UK)


Disclaimer & Privacy Policy

This disclaimer and privacy statement are applicable to the websites managed by Estafeta Pitiusa S.L.. By using or accessing this website you agree with the terms and conditions in this disclaimer. Our websites contain hyperlinks to websites that are not managed by Estafeta Pitiusa S.L.. These hyperlinks have solely been included for the visitor’s convenience. Estafeta Pitiusa S.L. does not accept any responsibility for the content, the availability or the quality of offers made on external websites.

Estafeta Pitiusa S.L. may at any time amend the terms of this disclaimer. Amendments will go into effect as soon as they have been published on this website.

Estafeta Pitiusa S.L.’s websites are property of the individual legal entities of Estafeta Pitiusa S.L..

Intellectual property
The information, images, lay-out, documents, audio, video, text and software on this website are intellectual property of Estafeta Pitiusa S.L.. It is not allowed to copy, download, publish or in any way distribute or multiply the information on this website without prior written permission of Estafeta Pitiusa S.L..

Although the greatest possible care has been exercised to ensure the correctness and completeness of the information provided on this website, Estafeta Pitiusa S.L. does not accept any liability for it.

Privacy statement
When you visit our websites you enable us to collect data. Estafeta Pitiusa S.L. believes it is important to safeguard your personal information with the utmost care.

Personal data
Estafeta Pitiusa S.L. will sometimes request personal data.

We may for example ask for your address if you ask us to send you information, or we will ask you to provide an e-mail address if you would like to receive a newsletter.
You will also indirectly provide information to Estafeta Pitiusa S.L., for example by providing your IP-address. Estafeta Pitiusa S.L. respects the privacy of the visitors on our websites, and will solely use the information you provide to us for previously determined purposes, in accordance with the Spanish Data Protection Act.

Estafeta Pitiusa S.L.’s website uses cookies.
On a number of pages we use 'plug ins' or embedded media, such as YouTube videos and Google Maps. The suppliers of these services also send cookies to your device. Applications provided by these suppliers have therefore been disabled in ‘Minimal’ mode.
Estafeta Pitiusa S.L. uses several third party applications, such as YouTube videoclips and maps provided by Google. These third party applications send cookies. By choosing ‘Full functional use’ you permit these applications to send cookies to your device. Estafeta Pitiusa S.L. will also collect information about your visit.

Third party privacy policy
This privacy statement does not apply to third party websites, or websites which are connected to Estafeta Pitiusa S.L. by hyperlinks. Estafeta Pitiusa S.L. does not accept responsibility for the manner in which third parties handle personal information.

Registration information
Estafeta Pitiusa S.L. with the Tax ID ES B57820466 resides in Calle Maria Villagomez No. 12-14 - 07840 Santa Eulalia del Rio (Spain). Estafeta Pitiusa S.L. is registered in the commercial register of Ibiza Tomo 270, Libro 269, Folio 214, Hoja: IB-11618, Inscripción 1. Estafeta Pitiusa S.L. is governed by spanish law - jurisdiction is 07800 Eivissa - Spain.

Guidelines and Certifications

Estafeta Pitiusa S.L. adheres to the following guidelines:

++ CASRO is the national association established in 1975 to represent the U.S. research industry and those organizations engaged in the conduct, support, or education of market, opinion, and social research, often described as data analytics, consumer insights, or business intelligence.
CASRO’s 325+ member companies and their 32,000 employees, all of whom are afforded membership benefits, represent nearly $8 billion in global annual revenue–about 85% of the US research industry and 30% of the global research industry. All CASRO members must adhere to the CASRO Code of Standards and Ethics, the enforceable standard for research businesses for more than 30 years (

++ EphMRA’s overall aim: To create an environment that encourages excellence in providing insights combined with business knowledge.
1. EphMRA is the hub for excellence in research thinking to empower healthcare market researchers to provide consultancy to the business.
2. Driving the development of best practice in healthcare market research.
3. Delivering training and opportunities for best practice exchange for healthcare market researchers to develop their understanding of business problems and strategic issues that allows them to provide clear, actionable insights.
Excellence means that EphMRA is setting the gold-standard in healthcare market research and the Association will continue to build excellence by providing training that relates to the strategic components of market research. Furthermore EphMRA will provide guidance to its members to attain the Association’s most current standards of excellence and ethical guidelines (

++ The American Marketing Association (AMA) is the essential community for marketers.
In 1953, Neil Borden transformed the business world when he articulated the strategy of “Marketing Mix” in his AMA presidential address. Borden was just one of many AMA leaders who were not satisfied with existing best practices. These thought leaders sought answers for the future that would propel business growth and elevate the role of marketing.
Today, the AMA leads an unparalleled discussion on marketing excellence. Continuing in the tradition of Borden and so many others, the AMA offers differentiated content that focuses on the tension between Best Versus Next Practices™.
With content coming from unrivaled scholarly journals, like the Journal of Marketing, and award-winning publications, like Marketing News, the AMA offers a robust perspective that understands marketer are expected to provide both solutions for today and solutions for tomorrow. No other organization provides more ways for marketers and academics to connect with the people and resources they need to be successful (

++ Skip is a global community of business experts across industry, academia, and government who come together to build and share strategic intelligence, research decision-support tools, processes and analytics capabilities. The resulting collaboration of our membership supports strategy and other organizational disciplines to drive competitive advantage (

++ WAPOR is an international professional association whose members recognize the centrality of public opinion in shaping and serving society.
We emphasize not only the importance of conducting scientifically sound public-opinion research, but also how this information can be useful to society and its various publics (

++We are ISO 20252 and ISO 9001 certified.
What is ISO 20252? – Market, Opinion and Social Research – Vocabulary and service requirements is an approved international standard of the ISO (International Standardization Organization). The standard establishes globally recognized terms and definitions as well as the service requirements for organizations and professionals conducting Market, Opinion and Social Research. As stated in the introduction of this standard, 'An international quality standard ensures that the process elements of such research are undertaken to an appropriate standard and in a verifiable and consistent manner. This will enable data, arising from research studies carried out to this standard, being used to guide the provision of goods and services to citizens and institutions in a consistent and transparent fashion.'

What is ISO 9001? – ISO 9001 Certification gives us the quality systems that provide the foundation to better customer satisfaction, staff motivation and continual improvement. ISO 9001 is the first step of a process of continual improvement that provides us with the necessary management tools to improve working practices throughout the entire organisation. Consistently applied quality control requirements lead to greater efficiency and happy clients.

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